NEWS

CIPR launches internal crisis comms guide

New guidance seeks to fill the gap left by traditional approaches to crisis communications.

Calisen appoints its first corporate affairs director

Sorrelle Harper joins a raft of high-profile new hires at the smart meter provider.

In-house comms bemused at Sorrell’s ‘proprietorial’ message on Radio 4

The in-house comms community has shrugged off the suggestion that ‘PR is dead’, made by adland grandee Sir Martin Sorrell on Radio 4.

Intranet will be ‘top priority channel’ for internal comms in 2026

Email is seen as the most effective tool but research finds communicators want to invest more time or resources in intranets next year.

Ex-Nationwide PR joins NatWest as media lead

NatWest has hired a media relations lead for commercial and institutional banking.

Pool Re comms chief awarded life peerage

A Labour grandee who heads up communications at the UK’s largest terrorism reinsurer has been nominated as a life peer.

Covid-19 fraud report recommends new comms framework

‘Compliance campaigns’ were a factor in billions that were lost to fraud in Covid-19 support schemes having to be written off.

Trade body for opticians elevates comms

The Association of British Dispensing Opticians (ABDO) has created a new senior comms role.

Ex-government comms chief condemns ‘chatty’ media briefings

The prime minister’s former director of communications has hit out at the extent to which government sources are briefing the media.

Ex-BBC sports editor to lead comms at football regulator

A comms strategy is being developed to promote the work of the fledgling regulator which was established in September.

ICO comms chief calls for empathy around data breaches

Data protection is about people and should not be treated as a tick-box exercise, according to the top comms person at the Information Commissioner’s Office.

Another council quits X as a comms channel

Elon Musk’s controversial social media platform is being abandoned by a growing number of organisations.

Gender pay gap widens across PR and comms industry

PRCA census paints a picture of an ambitious sector embracing strategy planning and measurement, while simultaneously struggling to make progress on DEI.

Cricket board hires former government comms director

The ECB has taken on a new comms director to help grow cricket’s reach and relevance.

Electoral Commission boosts digital team

The Electoral Commission has made a senior hire to help it develop its digital comms.

Samsung UK head of comms switches to energy supplier

Lindsay Landi is set to step down as head of PR and communications to take up a new in-house comms role at Good Energy.

Deadline rapidly approaches for Corporate Affairs Awards 2026

A stellar lineup of judges will be making the big decisions for this year's awards.

Covid-19 Inquiry highlights comms shortcomings

The very effectiveness of the Government’s ‘stay at home’ messaging created problems of its own, according to a major report into the UK’s pandemic response.

Legal & General hires internal comms specialist

The financial services giant is boosting internal communications at its asset management arm.

Brewing giant’s corporate affairs director heads east

James Crampton takes his 25 years’ experience from Heineken UK to Vietnam.

Healthcare comms director joins biopharma company, in first in-house role

Jordan McKibben will represent the public affairs team within steering committees and work to develop patient comms and advocacy at Gilead Sciences.

National Museum of the Royal Navy hires first comms and digital lead

The organisation, which has six sites across the UK, has created a new senior role to oversee comms and digital engagement.

AI creates ‘significant divide’ in internal comms, study reveals

The rapid adoption of AI is creating an ‘expectation gap’ between internal comms teams, but leading adopters view this as a catalyst for stronger cross-department collaboration.

GSK hires ex-civil servant for senior PA role

A former senior official at the government’s Office for Life Sciences has left the public sector to join the public affairs team at pharma giant GSK.

What is going on with comms recruitment?

Frustration is mounting among comms professionals as job descriptions become impossibly broad, salaries shrink and expectations of a ‘unicorn’ employee skyrocket.

Nearly 1,000 applicants chase single job in public affairs

The extraordinary level of interest in a role at the London School of Economics has prompted the university’s head of public affairs to offer some timely careers advice.

Half of women in comms ‘encounter workplace harassment’

One in two female professionals have encountered harassment or inappropriate behaviour at work, while two out of five say nothing happened after reporting it, new research shows.

AI search favours reputation over fast or visually impressive websites, new study finds

Traditional search is being pushed out in favour of AI search, but some impressive looking, SEO-optimised websites are slipping past the algorithms, new study finds.

Gym King brings PR in-house with new hire

The fashion brand has recruited its first communications manager.

Barts Charity hires first director of fundraising and comms

The East London healthcare charity has created a new senior comms role.

Exclusive: Future comms trends revealed

Chatbots will dominate internal comms, according to a new report shared with In.Comms.

JPMorgan Chase hires public affairs executive to join government relations team

Jonathan Lima-Matthews will help shape policy and advocacy strategies across the EMEA region.

Prime minister urged to remove comms figure from BBC board

Robbie Gibb, a former director of communications at Downing Street, is under mounting pressure to step down from his role as a BBC board member amid concerns over his impartiality.

Veteran Unilever comms chief steps down after almost two decades

Rebecca Marmot, chief sustainability and corporate affairs officer at Unilever, hands the baton to a former Big Four comms leader.

BBC crisis – comms or culture issue? Ex-BBC journos give their views

After the resignation of two leading figures at the BBC, we hear from those familiar with the corporation’s inner workings.

Police Federation turns to experienced comms leader to manage reputation

Gabriel Milland, an ex-journalist who has held senior in-house and agency roles, has been brought in to lead external affairs at the scandal-hit police body.

IoIC announces four new ’exemplary’ fellows

Senior internal communications professionals in banking and insurance are among those to have been awarded fellowships.

NFU comms chief to join mining trade body

The National Farmers’ Union is set to lose its current comms chief next year.

Major overhaul of police comms unveiled

Radical new proposals have been announced seeking to redefine the relationship between police and the media.

Comms reshuffle at luxury yacht brand

Sunseeker, the Poole-based luxury yacht brand, has split responsibility for marketing and sales.

Comms job descriptions ‘getting wildly out of hand’

An industry insider’s social media post about comms job descriptions has prompted a lively debate about the state of recruitment in the sector.

Global comms leaders to co-chair Corporate Affairs Awards

Creativity and showcasing value are top of mind for this year’s co-chair duo.

TPT Retirement Solutions appoints head of policy and external affairs

The workplace pension provider has recruited a former policy specialist at Pensions UK to the newly created role.

In-house comms’ most influential black professionals

Featuring the sector’s most inspiring black leaders, strategists and innovators, this list celebrates the individuals setting standards, opening doors and driving the UK communications industry forward.

WPI Strategy associate director switches to National Energy System Operator

Charlotte Butterick goes back in-house, as public affairs manager for England at energy operator, after leaving consultancy role.

Internal comms is ‘a strategic asset’, not just an information delivery tool

Going beyond just information dissemination, internal communications is a vital, two-way process that builds trust, shapes culture and drives organisational success, says a new report

HM Treasury appoints ex-DeepMind comms chief as non-exec board member

Silicon valley adviser Dex Hunter-Torricke’s new role is designed to support good decision making at the Treasury.

CIPR names future president after three-way contest

The CIPR has revealed who will become its president in 2027, after three industry leaders battled it out.

Ex-Royal PR joins Jockey Club as corporate affairs chief

Donal McCabe, one of the country’s most experienced PR professionals, has reunited with a former colleague who now runs The Jockey Club.

Is wall-to-wall media coverage still achievable?

Comms and PR experts came together to discuss how to achieve widespread media coverage in a rapidly evolving, fragmented and AI-driven landscape.

Smaller firms failing to realise internal comms potential, CIPR warns

Professionals are not being given the resources they need to deliver effectively, suggests new research.

Housing body boosts comms team

The Chartered Institute of Housing has hired a new head of policy and external affairs.

Save the Children director leaves for Refuge

Domestic abuse charity Refuge has finally found a permanent director of fundraising, communications and policy more than a year after the post became vacant.

PRWeek UK Awards 2025: In-house team win ‘Issues and Reputation Management’

Information Commissioner’s Office scoops win for turning an organisation’s error into a learning opportunity for others.

CIPR awards internal comms expert an honorary fellowship

The ‘immense contribution’ of one of the UK’s leading internal comms specialists has been recognised by the CIPR.

PRWeek UK Awards 2025: Who scooped the coveted in-house trophies?

The annual awards celebrate outstanding achievements across the industry.

Ex-funeral director joins Which? external affairs team

A communications professional with an unconventional career path has joined the team at Which?.

PR spending set to grow, new report reveals

The confidence of companies in their financial future reaches positive territory for the first time in more than a year, despite a “challenging” climate.

When employee surveys do more harm than good

Listening to staff and not acting on the feedback is more damaging than not listening at all.

Sky PR joins American Express

Michael Collins is set to join American Express Global Business Travel in a newly created comms role.

PR agency director returns in-house

Joe Moor has left Hanbury Strategy after six years to take up a senior corporate affairs role in-house.

CIPR urges PRs to call out prejudice and prevent hate taking root

Advita Patel, CIPR president, has issued a call to action in the wake of attacks on both a Manchester synagogue and an East Sussex mosque.

University of Westminster hires new comms head

Andrew Bate has been recruited to head up a nine-strong team working across corporate media relations and PR, public affairs, and colleague and student communications.

Lego public affairs director joins Reckitt

Claire Thwaites takes charge of the pharma giant’s government affairs function.

Championship football club in PR storm over newspaper ban

A war of words has broken out after a decision by Blackburn Rovers to ban its local newspaper from the club.

Ex-minister joins Make UK to lead external affairs

Robert Halfon has taken charge of policy and external affairs at the manufacturing trade body.

British Chambers of Commerce hires new comms chief

Tim Snowball has returned in-house after more than a decade working for PR agencies.

FirstGroup appoints brand and comms director

One of the UK’s biggest bus and train operators has secured the services of a former senior comms figure at the British Retail Consortium.

Industry leaders attend the In.Comms launch party

Check out the pictures from our first ever networking event.

Parliament comms leader to join London NHS Trust

The East London NHS Foundation Trust has appointed a director of communications and engagement who previously worked as a deputy comms director in Parliament.

Civil engineering trade body hires public affairs and policy chief

Ben Goodwin will drive the Civil Engineering Contractors Association’s policy agenda and enhance stakeholder relationships.

Corporate Affairs Awards officially open for entries

Awards recognise the leading campaigns, teams and people in corporate affairs.

Road Haulage Association boosts public affairs with new senior role

David Boot will take charge of the trade body’s public affairs and policy.

Comms ‘one of the most AI-ready’ professions, says report

Augmentation and automation could affect more than 80 per cent of profession’s typical tasks, leading to significant cost and time savings.

No. 10 director of communications departs

Steph Driver is stepping down after five years as Sir Keir Starmer’s comms director.

University Alliance appoints new director of comms

Elizabeth Somerville 'will bring a wealth of expertise' to her new role raising the profile of the organisation.

Reckitt hires Unilever content and channels comms director

Kasia Kehoe will oversee Reckitt’s external digital strategy and channels.

Philips’ global comms head will oversee corporate affairs at BT

Former Philips’ lead Leslie McGibbon is set to manage BT’s reputation as it undergoes a 'radical digital transformation'.

Antonia Walton leaves Balfour Beatty for senior Inchcape role

The group comms head switches to the automotive parts multinational after a decade at Balfour Beatty.

National Lottery appoints former Cabinet Office official

Nadine Smith has more than 25 years comms experience and will now take on the NLCF’s comms strategy, marketing and external affairs.

Cricket comms chief moves to Premiership club role

ECB chief comms officer Kate Miller will handle supporter engagement and reputation management, plus engagement with key stakeholders, at Tottenham Hotspur FC.

HSBC hires Amazon comms director for new senior role

Amanda Andrews, international comms director at AWS, will lead a team of both external and internal comms professionals at the banking group.

Five key ‘pillars’, four potential models and three concerns

A new report reveals recommendations for those in charge of running an international comms operation.

Chief comms officers favour ‘strategic silence’, says report

More chief communications officers prefer staying quiet on divisive issues than speaking out, new research by Ipsos suggests.

AI will be the ‘single biggest driver of change’ in communications

New research reveals how in-house communications, public affairs and marketing are being transformed by AI, highlighting efficiency gains, adoption challenges and evolving skillsets.

Fewer DEI and ESG roles and more digital and content experts being recruited

Pressure to prioritise tangible results over shaping perceptions is driving the needs of chief comms officers, says new report.

In-house PRs happiest with their pay

Pay and bonuses have improved more for in-house PRs in recent years than for their agency counterparts, says new survey.

Pay and benefits tops workplace communications gap

The IoIC’s IC 2025 Index supplement reveals pay and benefits is still the biggest area where workers feel they are not well enough informed.

Boring bosses and job losses driving out in-house pros

Being made redundant and ‘uninspiring bosses’ are the top two reasons for in-house comms professionals to move jobs, according to new research.

Most in-house PRs spend two days a week or fewer in office

In-house comms professionals enjoy far greater flexibility than their agency counterparts when it comes to where they choose to work, new research indicates.

Private healthcare the top-rated perk by in-house and agency PRs alike

But a survey of corporate comms professionals has also revealed some differences in preferred benefits between in-house and agency workers.

‘Bolder’ campaigning will return, but corporate affairs risks losing seat at table

Deloitte’s Mark Hutcheon reveals insights from a recent survey he conducted reviewing his clients’ profession.

Reputation: ‘innovation’ and ‘people practices’ biggest boons

Positively communicating creativity and how employees are treated are the most effective ways to improve perceptions and add value, says new report.

Humanity must remain at the heart of communication, says IoIC survey

The latest research from the Institute of Internal Communication (IoIC) reveals a significant disconnect between leaders’ communication styles and employees’ desire for genuine connection and understanding.

Exclusive: Comms revolution at the heart of government

A big shake-up in government communications is set to take place, with a shift towards centralisation.

Welcome message from the editor

A message from In.Comms editor Claire Warren.