One in five people in the UK can be considered neurodivergent. So what is your organisation doing to make sure those voices are being heard?
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Protect yourself from AI brand drift
With web searches aggregating mentions of your brand into a single listing, how can you help ensure they are accurate?
Shalini Gupta on how AI and commercial acumen are reshaping internal comms
The IoIC’s Internal Communication Leader of the Year shares her insights on transforming employee comms into a strategic powerhouse.
Choosing your channels: what are the best ways to engage with employees?
From traditional intranet and email bulletins, to Whatsapp, fortune cookies and emoji-only announcements, the options available are greater than ever now.
Is it right to hand top comms jobs to journalists?
With PR professionals continuing to lose out to journalists on some of the country's top comms jobs, In.Comms canvasses industry opinion.
Is wall-to-wall media coverage still achievable?
Comms and PR experts came together to discuss how to achieve widespread media coverage in a rapidly evolving, fragmented and AI-driven landscape.
Are you being seen? AI is dramatically changing the way people search
Whether it’s SEO, GEO, AEO or the next version around the corner, things are changing fast… but that could be good news.
Bank of Ireland’s comms chief on why you need the ear of the CEO
Oliver Wall shares insights with In.Comms editor Claire Warren, including how to elevate the comms function to a truly strategic role.
Meet the HR man who embraced a rising comms tide at Severn Trent Water
Though issues such as price rises and executive pay keep bobbing back up, group HR and communications director Neil Morrison says authentic and consistent messaging is vital.
Grenfell: ‘Winning back trust is not just the right strategic move, it's the only move you should make’
After the tragedy Nick Price-Thompson tells In.Comms how he sought to create local government comms that put the emphasis on listening.
Are we seeing more PR heading back in-house?
Set against a tough economic backdrop, a number of companies have dispensed with the services of PR agencies in favour of boosting their in-house PR capability.
Whose line is it anyway? The debate on where internal comms should sit rumbles on
Some say internal comms deserves to be its own unit, others believe different departments should just collaborate more; In.Comms investigates how the jigsaw can fit together.
Shaping culture through communications at Haymarket
Communications and impact manager Tara Geoghegan on fostering a unified culture and driving global initiatives in a hybrid world.
What great change leaders know about internal comms
If transformational change is ‘80 percent about the people’, how can you ensure they are all getting the message?
TfL’s Matt Brown tells us about ‘taming and curating a many-headed beast’
TfL’s director of communications and corporate affairs says his organisation is ‘a beast’ of many parts, with a heritage that also needs to be handled with care.
From apathy to empathy: revitalising DEI through authentic internal messaging
In the face of political backlash and employee fatigue, corporate DEI initiatives are at a crossroads. So which way now?
How a tiny team uses AI to punch above its weight
Within a year, the small comms team at West Oxfordshire District Council has gone from interested bystander to exploiting AI, with dramatic results.
Cadbury taps into brand heritage to deliver a new benchmark for internal comms
The wide-ranging campaign celebrated 200 years of chocolate-making through fostering a strong sense of pride and belonging.
The internal comms strategy that put mental health front and centre to create a ‘healthier Amazon’
How a bolder approach and shift in tone helped cause a big boost in resources and outcomes.
The internal comms leader with a passion for community
Switching to internal comms on joining computer chip-maker Arm, Adele McIntosh has loved the new challenge: being the voice of both the company and its people at the same time.
Fighting for common sense amid raging culture wars
The National Trust’s director of communications and fundraising Celia Richardson on learning to deal with protest, bots, and concerted attacks.
Proud defender of progressive policy in financial services
If you’re simply responding to what your business wants you to talk about you’ve got things backwards, explains Lloyd’s Banking Group’s Andrew Walton.
A connectivity champion who's always pushing the boundaries
She’s merged O2 with VirginMedia, turned the Millennium Dome into The O2 arena and now has her eye on eradicating ‘data poverty’; but Nicola Green still has her feet firmly on the ground.
From tech disruptor to creative force in luxury lifestyle
Soho House’s chief communications officer Anouska Ruane tells us about creativity, versatility and keeping the magic of the brand alive while driving growth and commercial success.
The mastermind behind governmental comms services
Alex Aiken, comms advisor to the UAE and former executive director of UK Government communications, explains the importance of building a common platform upon which everyone can build and prosper.
The deep diver who says a good idea can come from anywhere
Alex Doorey takes us deep under the surface of her job as VP corporate affairs, brand, marketing and sustainability, at energy supplier Ovo.
Bringing passion, purpose and brand leadership to sport
Having guided the comms for some of sport’s biggest global productions, the Football Association’s director of marketing, communications and public affairs, Joanna Manning-Cooper, believes that, at heart, her job is simple… or should be.
IoIC CEO on the evolving role of internal communications
Jennifer Sproul, chief executive of the IoIC, talks to In.Comms about the rise of ‘shadow communications’ and the increasing need for empathetic leadership in uncertain times.
Global comms, creative risk and why ‘perfect is the enemy of good‘ at Heineken
From Bluetooth bottle-openers and boring phones to pub-saving campaigns, Jonathan O’Lone’s remit at Heineken is anything but ordinary. He shares what all of this has taught him (so far).
Shangri-La Group’s Laura Baker on ‘breaking the fourth wall’
As luxury brands seek to foster deeper connections with audiences, Baker discusses how transparency can build credibility.
Former agency boss Gemma Mc Aloon on the ‘shock’ of moving in-house
When Mc Aloon moved to a brand new role building an in-house comms operation at a luxury hotel and investment group, life definitely did not slow down.
Have a happy and lasting relationship with your agency
There’s no one set of rules that can cover every agency relationship. So what should you do?
‘During the Heathrow shutdown, the comms challenges were incredibly complex’
When a huge fire blacked out Heathrow, Shaun Jepson, British Airways’ head of corporate communications & public affairs, needed a quick and well-drilled response from his team.