INTERNAL COMMS

Augmentation and automation could affect more than 80 per cent of profession’s typical tasks, leading to significant cost and time savings.

ECB chief comms officer Kate Miller will handle supporter engagement and reputation management, plus engagement with key stakeholders, at Tottenham Hotspur FC.

Amanda Andrews, international comms director at AWS, will lead a team of both external and internal comms professionals at the banking group.

Some say internal comms deserves to be its own unit, others believe different departments should just collaborate more; In.Comms investigates how the jigsaw can fit together.

New research reveals how in-house communications, public affairs and marketing are being transformed by AI, highlighting efficiency gains, adoption challenges and evolving skillsets.

Leaning on a scientific understanding of how the human brain actually works can help make your messaging clearer, more engaging and more effective.

Communications and impact manager Tara Geoghegan on fostering a unified culture and driving global initiatives in a hybrid world.

If transformational change is ‘80 percent about the people’, how can you ensure they are all getting the message?

Pay and bonuses have improved more for in-house PRs in recent years than for their agency counterparts, says new survey.

The IoIC’s IC 2025 Index supplement reveals pay and benefits is still the biggest area where workers feel they are not well enough informed.

In the face of political backlash and employee fatigue, corporate DEI initiatives are at a crossroads. So which way now?

The wide-ranging campaign celebrated 200 years of chocolate-making through fostering a strong sense of pride and belonging.

How a bolder approach and shift in tone helped cause a big boost in resources and outcomes.

Being made redundant and ‘uninspiring bosses’ are the top two reasons for in-house comms professionals to move jobs, according to new research.

In-house comms professionals enjoy far greater flexibility than their agency counterparts when it comes to where they choose to work, new research indicates.

But a survey of corporate comms professionals has also revealed some differences in preferred benefits between in-house and agency workers.

Switching to internal comms on joining computer chip-maker Arm, Adele McIntosh has loved the new challenge: being the voice of both the company and its people at the same time.

She’s merged O2 with VirginMedia, turned the Millennium Dome into The O2 arena and now has her eye on eradicating ‘data poverty’; but Nicola Green still has her feet firmly on the ground.

Having guided the comms for some of sport’s biggest global productions, the Football Association’s director of marketing, communications and public affairs, Joanna Manning-Cooper, believes that, at heart, her job is simple… or should be.

From traditional intranet and email bulletins, to Whatsapp, fortune cookies and emoji-only announcements, the options available are greater than ever now.

Jennifer Sproul, chief executive of the IoIC, talks to In.Comms about the rise of ‘shadow communications’ and the increasing need for empathetic leadership in uncertain times.

The latest research from the Institute of Internal Communication (IoIC) reveals a significant disconnect between leaders’ communication styles and employees’ desire for genuine connection and understanding.

When a huge fire blacked out Heathrow, Shaun Jepson, British Airways’ head of corporate communications & public affairs, needed a quick and well-drilled response from his team.

Giving teams a strategic role across the business can help to drive effectiveness and efficiency in getting results.

A message from In.Comms editor Claire Warren.