FEATURES

Rumours, lies and mistakes: learning to live with mis- and disinformation

Are you being seen? AI is dramatically changing the way people search

Bank of Ireland’s comms chief on why you need the ear of the CEO

Choosing your channels: what are the best ways to engage with employees?

‘During the Heathrow shutdown, the comms challenges were incredibly complex’

Cadbury taps into brand heritage to deliver a new benchmark for internal comms

Have a happy and lasting relationship with your agency

The internal comms strategy that put mental health front and centre to create a ‘healthier Amazon’

Whose line is it anyway? The debate on where internal comms should sit rumbles on

From apathy to empathy: revitalising DEI through authentic internal messaging

How a tiny team uses AI to punch above its weight

OPINION

‘Communicating ESG is more important than ever in these challenging times’

‘Talking about race is difficult but so is the comms role’

‘Fast action is often the best way to fail when crisis hits’

‘Is running comms at the BBC an impossible job?’

‘AI makes soft skills the new hard currency in the comms profession’

‘What in-house teams get wrong when briefing an agency’

‘Your comms department is a strategic centre of excellence’

‘Do we underestimate what other departments think of us?’

‘Business leaders need to decide whether to speak up for their principles’

‘A handful of bullet points isn’t enough for an internal crisis comms plan’

OPINION

‘Communicating ESG is more important than ever in these challenging times’

‘Talking about race is difficult but so is the comms role’

‘Fast action is often the best way to fail when crisis hits’

‘Is running comms at the BBC an impossible job?’

‘AI makes soft skills the new hard currency in the comms profession’

‘What in-house teams get wrong when briefing an agency’

‘Your comms department is a strategic centre of excellence’

‘Do we underestimate what other departments think of us?’

‘Business leaders need to decide whether to speak up for their principles’

‘A handful of bullet points isn’t enough for an internal crisis comms plan’

INTERVIEWS

Shalini Gupta on how AI and commercial acumen are reshaping internal comms

Meet the HR man who embraced a rising comms tide at Severn Trent Water

Grenfell: ‘Winning back trust is not just the right strategic move, it's the only move you should make’

IoIC CEO on the evolving role of internal communications

TfL’s Matt Brown tells us about ‘taming and curating a many-headed beast’

Shangri-La Group’s Laura Baker on ‘breaking the fourth wall’

Global comms, creative risk and why ‘perfect is the enemy of good‘ at Heineken

Former agency boss Gemma Mc Aloon on the ‘shock’ of moving in-house

Shaping culture through communications at Haymarket



PEOPLE MOVES

Samsung UK head of comms switches to energy supplier

Brewing giant’s corporate affairs director heads east

Healthcare comms director joins biopharma company, in first in-house role

National Museum of the Royal Navy hires first comms and digital lead

Gym King brings PR in-house with new hire

Barts Charity hires first director of fundraising and comms

JPMorgan Chase hires public affairs executive to join government relations team

Veteran Unilever comms chief steps down after almost two decades

NFU comms chief to join mining trade body

Police Federation turns to experienced comms leader to manage reputation

Comms reshuffle at luxury yacht brand

Legal & General hires internal comms specialist

RESEARCH AND REPORTS

AI creates ‘significant divide’ in internal comms, study reveals

Why you should celebrate not fear the multigenerational comms team

AI search favours reputation over fast or visually impressive websites, new study finds

PR spending set to grow, new report reveals

When employee surveys do more harm than good

Comms ‘one of the most AI-ready’ professions, says report

‘Bolder’ campaigning will return, but corporate affairs risks losing seat at table

AI will be the ‘single biggest driver of change’ in communications

Fewer DEI and ESG roles and more digital and content experts being recruited

Pay and benefits tops workplace communications gap

Reputation: ‘innovation’ and ‘people practices’ biggest boons

Chief comms officers favour ‘strategic silence’, says report