Éilis Cronin

What is going on with comms recruitment?

What is going on with comms recruitment?

Frustration is mounting among comms professionals as job descriptions become impossibly broad, salaries shrink and expectations of a ‘unicorn’ employee skyrocket, sparking a debate about the fundamental value of the discipline.

Humanity must remain at the heart of communication, says IoIC survey

Humanity must remain at the heart of communication, says IoIC survey

The latest research from the Institute of Internal Communication (IoIC) reveals a significant disconnect between leaders’ communication styles and employees’ desire for genuine connection and understanding.

How we do comms at… London Business School

How we do comms at… London Business School

Felicity Glennie Holmes, chief communication officer at London Business School, shares her insights on the communication strategy, culture and challenges at one of the world’s leading business schools.

Cricket board hires former government comms director

Cricket board hires former government comms director

The ECB has taken on a new comms director to help grow cricket’s reach and relevance.

When employee surveys do more harm than good

When employee surveys do more harm than good

Listening to staff and not acting on the feedback is more damaging than not listening at all.

Internal comms uniquely positioned to be ‘core organisational capability’

Internal comms uniquely positioned to be ‘core organisational capability’

With the business world in a state of constant disruption, organisations must ‘rethink how they align people, strategy and action’, says new report.

Which department should internal comms teams report to?

Which department should internal comms teams report to?

An online discussion has reignited the debate around where the internal communications function should strategically sit within an organisation.

Shangri-La Group’s Laura Baker on ‘breaking the fourth wall’

Shangri-La Group’s Laura Baker on ‘breaking the fourth wall’

As luxury brands seek to foster deeper connections with audiences, Baker discusses how transparency can build credibility.

Is wall-to-wall media coverage still achievable?

Is wall-to-wall media coverage still achievable?

Comms and PR experts came together to discuss how to achieve widespread media coverage in a rapidly evolving, fragmented and AI-driven landscape.

When should comms professionals respond to mis- or disinformation?

When should comms professionals respond to mis- or disinformation?

With the growth of AI and LLMs complicating the fight against online untruths, industry experts got together to debate the crucial tipping point: when you should respond, and when it’s best to say nothing.

Should you turn your employees into influencers?

Should you turn your employees into influencers?

Influencers promoting brands is nothing new, but your own staff can be more effective. Encouraging them to become ‘empluencers’ can help boost trust, engagement and the bottom line – but be careful it doesn’t backfire.

Shaping culture through communications at Haymarket

Shaping culture through communications at Haymarket

Communications and impact manager Tara Geoghegan on fostering a unified culture and driving global initiatives in a hybrid world.

Renewable energy company hires new comms director

Renewable energy company hires new comms director

The former director of comms and engagement at FirstGroup's bus division joins the ranks at Engie UK.

UK comms body urges government to abandon X over child safety concerns

UK comms body urges government to abandon X over child safety concerns

The PRCA has left the platform and is urging the government to cease using it for official communications.

‘Getting content from other departments’ proves tricky for internal comms

‘Getting content from other departments’ proves tricky for internal comms

A new report has revealed some of the biggest challenges facing internal comms teams, including inter-departmental collaboration.

Internal comms is ‘a strategic asset’, not just an information delivery tool

Internal comms is ‘a strategic asset’, not just an information delivery tool

Going beyond just information dissemination, internal communications is a vital, two-way process that builds trust, shapes culture and drives organisational success, says a new report

Corporate Affairs Awards officially open for entries

Corporate Affairs Awards officially open for entries

Awards recognise the leading campaigns, teams and people in corporate affairs.

Aviation regulator announces two senior comms appointments

Aviation regulator announces two senior comms appointments

Vicky Steadman and Zoe Kindler join the organisation to ‘strengthen’ its comms team.

AI creates ‘significant divide’ in internal comms, study reveals

AI creates ‘significant divide’ in internal comms, study reveals

The rapid adoption of AI is creating an ‘expectation gap’ between internal comms teams, but leading adopters view this as a catalyst for stronger cross-department collaboration.

Agency founder named chair of CIPR Scotland

Agency founder named chair of CIPR Scotland

Sarah Lee is tasked with leading Scotland’s comms profession through a period of industry transformation.

Shalini Gupta on how AI and commercial acumen are reshaping internal comms

Shalini Gupta on how AI and commercial acumen are reshaping internal comms

The IoIC’s Internal Communication Leader of the Year shares her insights on transforming employee comms into a strategic powerhouse.

AI search favours reputation over fast or visually impressive websites, new study finds

AI search favours reputation over fast or visually impressive websites, new study finds

Traditional search is being pushed out in favour of AI search, but some impressive looking, SEO-optimised websites are slipping past the algorithms.

‘Comms means being curious and having moral and cultural literacy’

‘Comms means being curious and having moral and cultural literacy’

Having managed global crises and high-stakes data breaches, the ICO’s Angela Balakrishnan has wisdom to share about everything from authentic leadership and diversity, to doing something scary every day.

Industry leaders attend the In.Comms launch party

Industry leaders attend the In.Comms launch party

Check out the pictures from our first ever networking event.

Comms job descriptions ‘getting wildly out of hand’

Comms job descriptions ‘getting wildly out of hand’

An industry insider’s social media post about comms job descriptions has prompted a lively debate about the state of recruitment in the sector.

Global comms leaders to co-chair Corporate Affairs Awards

Global comms leaders to co-chair Corporate Affairs Awards

Creativity and showcasing value are top of mind for this year’s co-chair duo.

The internal comms phrases you should consider retiring in 2026

The internal comms phrases you should consider retiring in 2026

Why standard corporate jargon is losing its lustre… and what internal comms experts are trying to banish from their vocabulary.

How we do comms at… AEG International

How we do comms at… AEG International

Kylie Taylor, vice president of comms at sports and entertainment presenter AEG International, on embracing a 360-degree approach and prioritising trust.

Healthcare comms director joins biopharma company, in first in-house role

Healthcare comms director joins biopharma company, in first in-house role

Jordan McKibben will represent the public affairs team within steering committees and work to develop patient comms and advocacy at Gilead Sciences.

Bank of Ireland’s comms chief on why you need the ear of the CEO

Bank of Ireland’s comms chief on why you need the ear of the CEO

Oliver Wall shares insights with In.Comms editor Claire Warren, including how to elevate the comms function to a truly strategic role.

Intranet will be ‘top priority channel’ for internal comms in 2026

Intranet will be ‘top priority channel’ for internal comms in 2026

Email is seen as the most effective tool but research finds communicators want to invest more time or resources in intranets next year.

Calisen appoints its first corporate affairs director

Calisen appoints its first corporate affairs director

Sorrelle Harper joins a raft of high-profile new hires at the smart meter provider.

PRWeek UK Awards 2025: Who scooped the coveted in-house trophies?

PRWeek UK Awards 2025: Who scooped the coveted in-house trophies?

The annual awards celebrate outstanding achievements across the industry.

IoIC CEO on the evolving role of internal communications

IoIC CEO on the evolving role of internal communications

Jennifer Sproul, chief executive of the IoIC, talks to In.Comms about the rise of ‘shadow communications’ and the increasing need for empathetic leadership in uncertain times.

From apathy to empathy: revitalising DEI through authentic internal messaging

From apathy to empathy: revitalising DEI through authentic internal messaging

In the face of political backlash and employee fatigue, corporate DEI initiatives are at a crossroads. So which way now?

Met Police seeks comms specialists for new frontline network

Met Police seeks comms specialists for new frontline network

The force aims to boost community trust and confidence across London with new frontline comms roles.

Ogilvy comms head takes on WPP role

Ogilvy comms head takes on WPP role

Hugo Eyre-Varnier appointed to the holding company at “such an exciting inflection point”.

How to create a newsletter that really engages employees

How to create a newsletter that really engages employees

When newsletter open rates plateau or decline, the creation process becomes more trouble than its worth, or if you’ve just fallen out of love with the current template, perhaps it’s time for a refresh?

Corporate Affairs Awards 2026 shortlist revealed

Corporate Affairs Awards 2026 shortlist revealed

Who’s in with a chance of winning big at this year’s awards?

JPMorgan Chase hires public affairs executive to join government relations team

JPMorgan Chase hires public affairs executive to join government relations team

Jonathan Lima-Matthews will help shape policy and advocacy strategies across the EMEA region.

Agencies face slower payments and rising AI investment, survey reveals

Agencies face slower payments and rising AI investment, survey reveals

The latest PRWeek Trading Tracker shows agencies grappling with a rise in delayed payments, plus budgets being reallocated to in-house AI capabilities.

Is internal comms getting harder?

Is internal comms getting harder?

As the wider economic landscape continues to put pressure on businesses, internal comms is grappling with increasing demands, rapid technological change and a shift in employee-employer relationships.

Comms can bridge the gap between the C-suite and staff when trust is lost

Comms can bridge the gap between the C-suite and staff when trust is lost

Internal comms teams are uniquely positioned to support leaders as they mend their fractured relationships with employees following a breakdown of trust.

Comms leaders ‘AI laggards’ despite productivity gains

Comms leaders ‘AI laggards’ despite productivity gains

CEOs are pushing AI adoption at pace while many corporate affairs teams struggle to keep up, says report

Your CEO won’t communicate internally with employees. What now?

Your CEO won’t communicate internally with employees. What now?

Three comms experts offer practical advice on how to empower a hesitant CEO to become a visible, authentic and effective leader through internal channels.

AI will be the ‘single biggest driver of change’ in communications

AI will be the ‘single biggest driver of change’ in communications

New research reveals how in-house communications, public affairs and marketing are being transformed by AI, highlighting efficiency gains, adoption challenges and evolving skillsets.

Scotland outperforms UK on gender equality in PR leadership roles

Scotland outperforms UK on gender equality in PR leadership roles

UK-wide census data shows Scotland leading the way in gender equality at the director level.

Gender pay gap widens across PR and comms industry

Gender pay gap widens across PR and comms industry

PRCA census paints a picture of an ambitious sector embracing strategy planning and measurement, while simultaneously struggling to make meaningful progress on DEI.

Pathology network hires NHS trust comms head

Pathology network hires NHS trust comms head

James Taylor will lead the newly created communications function at Berkshire and Surrey Pathology Services.

Ageism ‘rife’ across comms, despite intergenerational teams being the norm

Ageism ‘rife’ across comms, despite intergenerational teams being the norm

Almost half of senior communications leaders report experiencing age-related stereotyping, despite the benefits and prevalence of age-diverse teams across the industry.

Should you ever disagree with your CEO?

Should you ever disagree with your CEO?

A panel of internal comms experts recently discussed how the function can demonstrate its value by becoming a truly strategic advisor to the C-suite.

Stellar lineup of speakers for this years’ Influencer360 event

Stellar lineup of speakers for this years’ Influencer360 event

Tickets are still available for the summit, which will be held on 28 April 2026 at the Ham Yard Hotel.

LGBTQ+ comms network hires Josh Wheeler

LGBTQ+ comms network hires Josh Wheeler

As head of comms, Wheeler will help strengthen the network’s presence in the comms sector.

Age UK champions activity in later life with latest in-house campaign

Age UK champions activity in later life with latest in-house campaign

The charity has partnered with more than 50 sporting organisations to encourage physical activity.

How do you prevent comms fatigue when senior leaders keep asking for more?

How do you prevent comms fatigue when senior leaders keep asking for more?

Our experts provide strategies for internal comms teams to manage communication overload following a major project.

Corporate Affairs Awards 2026 in pictures

Corporate Affairs Awards 2026 in pictures

See a selection of photos from the prestigious awards, which took place at the Jumeirah Carlton Tower Hotel in London.

Stonewall hires new head of policy and public affairs

Stonewall hires new head of policy and public affairs

Stephen Kiely previously worked at Grayling before taking up the role at the LGBTQ+ charity.

Former Man U comms head joins FTSE 100 water supply company

Former Man U comms head joins FTSE 100 water supply company

Andrew Ward will lead United Utilities' internal and external comms.

‘Anything you’re saying internally has the potential to be external’

‘Anything you’re saying internally has the potential to be external’

An integrated strategy is the future of comms, according to Tamara Pickett, communications and external relations director at Virgin Group.

Poor redundancy comms increase the flight risk of remaining staff

Poor redundancy comms increase the flight risk of remaining staff

Unclear and inconsistent messaging fuels mistrust and prompts remaining employees to consider their own roles, research finds.

Credibility gap in internal comms despite high professional esteem

Credibility gap in internal comms despite high professional esteem

New research highlights a mismatch between positive perceptions of internal comms as a function and its relative inability to prove its impact.

‘We like to think of our partnership as a superpower’

‘We like to think of our partnership as a superpower’

Clare Jennings and Alice Holmes, joint communications director at Mishcon de Reya, discuss how their shared role brings double the expertise, resilience and energy to the law firm.