Navigating the channels: is it actually getting harder to talk to employees?
From traditional intranet and email bulletins, to Whatsapp, fortune cookies and emoji-only announcements, the options available are greater than ever now.
Whose line is it anyway? The debate on where internal comms should sit rumbles on
Some say internal comms deserves to be its own unit, others believe different departments should just collaborate more; In.Comms investigates how the jigsaw can fit together.
TfL’s Matt Brown tells us about ‘taming and curating a many-headed beast’
TfL’s director of communications and corporate affairs says his organisation is ‘a beast’ of many parts, with a heritage that also needs to be handled with care.